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Technical Support Engineer
| Customer Service | Full-time | Partially remote
, ,Commsignia is a leading software and hardware provider on the emerging Vehicle-to-Vehicle and Vehicle-to-Infrastructure (V2X) communication market, with a mission to increase traffic safety and efficiency on the road.
We are currently looking for a Technical Support Engineer, which gives you a great opportunity to be a part of a growing team working with the biggest automotive and smart city customers.
What you’ll be doing:
- Deliver high-quality customer support across pre-sales, implementation, and post-sales (L2/L3)
- Provide consultative support: troubleshooting, system testing, and configuration advice
- Coordinate product deliveries and installations
- Maintain and improve internal support systems
- Advise customers on system design and engineering topics
- Investigate customer issues and document findings for Product Team
- Communicate Commsignia’s technical value to customers and partners
- Keep up-to-date knowledge of V2X systems
- Prepare and deliver technical trainings and presentations (mainly online)
- Support PoC implementations and occasionally Demo events
- Mentor intern
- Occasionally provide off-hours support (2–3 times/year, pre-scheduled
What makes you a great fit:
- 3+ years of experience in a similar role
- Bachelor’s degree in CS, IT, EE, or equivalent practical background
- Strong understanding of embedded systems and networks based on customer needs
- Experience with Linux/Unix system administration
- Proficient in Shell scripting and/or Python
- Familiarity with C/C++ development
- Willingness to travel internationally (~1 trip/year)
- Excellent communication skills and proactive, solution-oriented mindset
- Team player who can also work independently
- Fluent in English (spoken and written)
- Valid driver’s license
Not required, but awesome:
- Eagerness to learn new technologies and concepts
- Familiarity with OpenWRT or Yocto is a plus
- Experience using Jira, Confluence, and Git
What we offer you:
- Flexible service commitments to support your work
- Be part of the mobility revolution – smart infrastructure & autonomous tech
- Grow professionally in a fast-paced, tech-focused environment
- Flexible working hours to support work-life balance
- Private health insurance from day one
- Supportive and collaborative team culture
- Competitive compensation package
- Hybrid work with home office allowance (2–3 days/week)
- Regular team building events